{"id":3544,"date":"2026-10-29T11:42:26","date_gmt":"2026-10-29T11:42:26","guid":{"rendered":"https:\/\/novatecnomallorca.com\/asistencia-informatica-remota-mallorca\/"},"modified":"2026-10-29T12:09:51","modified_gmt":"2026-10-29T12:09:51","slug":"asistencia-informatica-remota-mallorca","status":"publish","type":"post","link":"https:\/\/novatecnomallorca.com\/en\/asistencia-informatica-remota-mallorca\/","title":{"rendered":"Asistencia inform\u00e1tica remota en Mallorca: soporte t\u00e9cnico online en el d\u00eda"},"content":{"rendered":"\n<script type=\"application\/ld+json\">\n{\"@context\":\"https:\/\/schema.org\",\"@graph\":[\n{\"@type\":\"Service\",\"name\":\"Asistencia inform\u00e1tica remota en Mallorca\",\"serviceType\":\"Soporte t\u00e9cnico inform\u00e1tico en remoto\",\"areaServed\":{\"@type\":\"Place\",\"name\":\"Mallorca, Islas Baleares\"},\"provider\":{\"@type\":\"LocalBusiness\",\"name\":\"Nova Tecno Mallorca\",\"url\":\"https:\/\/novatecnomallorca.com\/\",\"telephone\":\"+34611001318\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Palma de Mallorca\",\"addressCountry\":\"ES\"}},\"offers\":{\"@type\":\"AggregateOffer\",\"priceCurrency\":\"EUR\",\"lowPrice\":\"35\",\"highPrice\":\"70\"}},\n{\"@type\":\"FAQPage\",\"mainEntity\":[\n{\"@type\":\"Question\",\"name\":\"\u00bfC\u00f3mo funciona la asistencia inform\u00e1tica remota?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nos escribes por WhatsApp, te enviamos un enlace para instalar un programa de acceso remoto seguro, nos das el c\u00f3digo que aparece en pantalla y vemos tu ordenador desde nuestro taller. 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class=\"ntm-kicker\">Soporte online \u00b7 Toda Mallorca<\/span>\n<h1>Asistencia Inform\u00e1tica <span>Remota<\/span> en Mallorca<\/h1>\n<div class=\"ntm-hero-line\"><\/div>\n<p class=\"ntm-hero-intro\">\u00bfTu ordenador da un error, el correo no funciona o necesitas instalar un programa? Con la <strong>asistencia remota<\/strong> de <strong>Nova Tecno Mallorca<\/strong> nos conectamos a tu equipo por internet y lo solucionamos <strong>en el d\u00eda, sin desplazamientos<\/strong>, est\u00e9s en Palma, en Pollen\u00e7a o en Santany\u00ed. Desde <strong>35 \u20ac<\/strong>.<\/p>\n<div class=\"ntm-buttons\"><a href=\"#presupuesto\" class=\"ntm-btn ntm-btn-primary\">Pedir asistencia por WhatsApp<\/a><a href=\"https:\/\/novatecnomallorca.com\/servicios-mallorca\/\" class=\"ntm-btn ntm-btn-secondary\">Todos los servicios<\/a><\/div>\n<\/div><\/section>\n\n<section class=\"ntm-fullbleed ntm-section\"><div class=\"ntm-container\"><div class=\"ntm-grid\">\n<div>\n<span class=\"ntm-section-label\">Qu\u00e9 solucionamos<\/span>\n<h2>Lo que arreglamos <span>en remoto<\/span><\/h2>\n<ul class=\"ntm-list\">\n<li>Errores de Windows, actualizaciones atascadas y lentitud por software<\/li>\n<li>Correo que no env\u00eda o no recibe, Outlook y <a href=\"https:\/\/novatecnomallorca.com\/correo-corporativo-microsoft-365-empresas-mallorca\/\">correo corporativo<\/a><\/li>\n<li>Instalaci\u00f3n de programas: <a href=\"https:\/\/novatecnomallorca.com\/licencia-microsoft-office-365-mallorca\/\">Office<\/a>, AutoCAD, Adobe, facturaci\u00f3n<\/li>\n<li>Impresoras que no imprimen o no aparecen en red<\/li>\n<li>Publicidad, extensiones raras y <a href=\"https:\/\/novatecnomallorca.com\/eliminar-virus-malware-ordenador-mallorca\/\">virus<\/a><\/li>\n<li>Copias de seguridad, OneDrive y Google Drive<\/li>\n<li>Ayuda puntual: \u201c\u00bfc\u00f3mo hago esto?\u201d<\/li>\n<\/ul>\n<\/div>\n<div>\n<span class=\"ntm-section-label\">C\u00f3mo funciona<\/span>\n<h2>En <span>4 pasos<\/span><\/h2>\n<ol class=\"ntm-steps\">\n<li>Nos escribes por <strong>WhatsApp<\/strong> contando el problema.<\/li>\n<li>Te enviamos un <strong>enlace seguro<\/strong> para la conexi\u00f3n remota.<\/li>\n<li>Nos das el <strong>c\u00f3digo<\/strong> que aparece en tu pantalla.<\/li>\n<li>Lo resolvemos mientras <strong>ves todo lo que hacemos<\/strong>. Al terminar, la conexi\u00f3n se cierra.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<div class=\"ntm-feature\"><h3>Cuidado con las llamadas falsas de \u201csoporte t\u00e9cnico\u201d<\/h3><p>Ni Microsoft ni tu banco te llaman para decirte que tu ordenador tiene virus. <strong>Nunca dejes que se conecte a tu equipo alguien que te ha contactado sin que lo pidas.<\/strong> Con nosotros, siempre eres t\u00fa quien inicia la asistencia.<\/p><\/div>\n<\/div><\/section>\n\n<section class=\"ntm-fullbleed ntm-section ntm-section-light\"><div class=\"ntm-container\">\n<span class=\"ntm-section-label\">Precios orientativos<\/span>\n<h2>\u00bfCu\u00e1nto cuesta el <span>soporte remoto<\/span>?<\/h2>\n<p>Precios <strong>orientativos y a valorar<\/strong> seg\u00fan el problema.<\/p>\n<div class=\"ntm-table-wrap\"><table class=\"ntm-price-table\">\n<thead><tr><th>Servicio<\/th><th>Precio orientativo<\/th><\/tr><\/thead>\n<tbody>\n<tr><td>Sesi\u00f3n remota (hasta 30 minutos)<\/td><td class=\"price\">35 \u20ac \u2013 50 \u20ac<\/td><\/tr>\n<tr><td>Sesi\u00f3n remota (1 hora)<\/td><td class=\"price\">50 \u20ac \u2013 70 \u20ac<\/td><\/tr>\n<tr><td>Instalaci\u00f3n de un programa en remoto<\/td><td class=\"price\">35 \u20ac \u2013 60 \u20ac<\/td><\/tr>\n<tr><td>Empresas: bono de horas de soporte<\/td><td class=\"price\">A valorar<\/td><\/tr>\n<\/tbody><\/table><\/div>\n<p>\u00bfAver\u00eda f\u00edsica (no enciende, pantalla rota, disco da\u00f1ado)? Eso no se arregla en remoto: mira la <a href=\"https:\/\/novatecnomallorca.com\/reparacion-de-ordenadores-en-mallorca-2026\/\">reparaci\u00f3n de ordenadores en Mallorca<\/a>.<\/p>\n<\/div><\/section>\n\n<section id=\"presupuesto\" class=\"ntm-fullbleed ntm-cta\"><div class=\"ntm-container\">\n<h2>\u00bfTe conectamos ahora?<\/h2>\n<p>Rellena el formulario y se abrir\u00e1 WhatsApp con tu consulta lista para enviar al <strong style=\"color:#fff\">611 00 13 18<\/strong>.<\/p>\n<form class=\"ntm-wa-form\">\n<div><label for=\"ntm-n16\">Nombre<\/label><input id=\"ntm-n16\" name=\"nombre\" type=\"text\" required placeholder=\"Tu nombre o empresa\"><\/div>\n<div><label for=\"ntm-z16\">Zona de Mallorca<\/label><input id=\"ntm-z16\" name=\"zona\" type=\"text\" placeholder=\"Palma, Inca, Manacor...\"><\/div>\n<div class=\"full\"><label for=\"ntm-s16\">Problema<\/label><select id=\"ntm-s16\" name=\"servicio\"><option>Error de Windows \/ lentitud<\/option><option>Correo \/ Outlook<\/option><option>Instalar un programa<\/option><option>Impresora<\/option><option>Virus \/ publicidad<\/option><option>Otro<\/option><\/select><\/div>\n<div class=\"full\"><label for=\"ntm-m16\">Describe el problema<\/label><textarea id=\"ntm-m16\" name=\"mensaje\" required placeholder=\"Ej: Outlook me pide la contrase\u00f1a todo el rato y no recibo correos\"><\/textarea><\/div>\n<div class=\"full\"><button type=\"submit\" class=\"ntm-btn ntm-btn-primary\">Enviar por WhatsApp<\/button><\/div>\n<p class=\"ntm-wa-note\">Al enviar se abre WhatsApp. No guardamos tus datos en la web.<\/p>\n<\/form>\n<\/div><\/section>\n\n<section class=\"ntm-fullbleed ntm-section\"><div class=\"ntm-container\">\n<span class=\"ntm-section-label\">Preguntas frecuentes<\/span>\n<h2>Dudas sobre <span>asistencia remota<\/span><\/h2>\n<div class=\"ntm-faq\">\n<div class=\"ntm-faq-item\"><button class=\"ntm-faq-q\" type=\"button\"><h3>\u00bfC\u00f3mo funciona la asistencia inform\u00e1tica remota?<\/h3><span class=\"ntm-faq-icon\">+<\/span><\/button><div class=\"ntm-faq-a\"><p>Te enviamos un enlace seguro, nos das el c\u00f3digo de tu pantalla y nos conectamos. Ves en todo momento lo que hacemos.<\/p><\/div><\/div>\n<div class=\"ntm-faq-item\"><button class=\"ntm-faq-q\" type=\"button\"><h3>\u00bfEs seguro dejar que un t\u00e9cnico se conecte a mi ordenador?<\/h3><span class=\"ntm-faq-icon\">+<\/span><\/button><div class=\"ntm-faq-a\"><p>S\u00ed, con un t\u00e9cnico de confianza: conexi\u00f3n cifrada, solo con tu permiso y la cortas cuando quieras.<\/p><\/div><\/div>\n<div class=\"ntm-faq-item\"><button class=\"ntm-faq-q\" type=\"button\"><h3>\u00bfCu\u00e1nto cuesta el soporte remoto en Mallorca?<\/h3><span class=\"ntm-faq-icon\">+<\/span><\/button><div class=\"ntm-faq-a\"><p>Hasta 30 minutos, <strong>35 \u20ac \u2013 50 \u20ac<\/strong>; la hora, <strong>50 \u20ac \u2013 70 \u20ac<\/strong>. Empresas, bonos de horas.<\/p><\/div><\/div>\n<div class=\"ntm-faq-item\"><button class=\"ntm-faq-q\" type=\"button\"><h3>\u00bfQu\u00e9 problemas no se pueden resolver en remoto?<\/h3><span class=\"ntm-faq-icon\">+<\/span><\/button><div class=\"ntm-faq-a\"><p>Aver\u00edas f\u00edsicas o equipos sin internet. Esos los revisamos en el taller o a domicilio.<\/p><\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div>\n\n<script>\n(function(){\ndocument.querySelectorAll('.ntm-faq-item').forEach(function(item){var q=item.querySelector('.ntm-faq-q'),a=item.querySelector('.ntm-faq-a');q.addEventListener('click',function(){var o=item.classList.contains('open');document.querySelectorAll('.ntm-faq-item.open').forEach(function(x){if(x!==item){x.classList.remove('open');x.querySelector('.ntm-faq-a').style.maxHeight=null;}});if(o){item.classList.remove('open');a.style.maxHeight=null;}else{item.classList.add('open');a.style.maxHeight=a.scrollHeight+'px';}});});\ndocument.querySelectorAll('.ntm-wa-form').forEach(function(f){f.addEventListener('submit',function(e){e.preventDefault();var g=function(n){var el=f.querySelector('[name=\"'+n+'\"]');return el?el.value.trim():'';};var t='Hola Nova Tecno Mallorca, os escribo desde la web.\\n\\nNombre: '+g('nombre')+(g('zona')?'\\nZona: '+g('zona'):'')+'\\nServicio: '+g('servicio')+'\\nConsulta: '+g('mensaje');window.open('https:\/\/wa.me\/34611001318?text='+encodeURIComponent(t),'_blank');});});\n})();\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Soporte inform\u00e1tico en remoto para particulares y empresas de Mallorca: te conectamos al ordenador por internet y resolvemos problemas de Windows, correo, impresoras, programas y virus sin desplazamientos.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","_joinchat":[],"footnotes":""},"categories":[84],"tags":[],"class_list":["post-3544","post","type-post","status-publish","format-standard","hentry","category-reparacion-y-servicio-tecnico"],"_links":{"self":[{"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/posts\/3544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/comments?post=3544"}],"version-history":[{"count":2,"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/posts\/3544\/revisions"}],"predecessor-version":[{"id":3572,"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/posts\/3544\/revisions\/3572"}],"wp:attachment":[{"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/media?parent=3544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/categories?post=3544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/novatecnomallorca.com\/en\/wp-json\/wp\/v2\/tags?post=3544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}